Your privacy matters to bdtace. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over your information as a player on bdtace.club.
Privacy at a Glance
These cards highlight the most important aspects of our data practices. They are a plain-language summary only — the full legally binding text follows below.
bdtace collects personal data necessary to operate your account, process payments via bKash, Nagad, Rocket, or Upay, and comply with identity verification requirements. This includes your name, date of birth, contact details, payment information, and device/session data.
Your data is used to maintain your bdtace account, process deposits and withdrawals in BDT, verify your identity, detect fraud, deliver customer support, and send you relevant service communications. We do not sell your personal data to third parties.
Data is shared only with trusted service providers essential to platform operations — including payment processors, identity verification providers, and fraud prevention partners. All third-party partners are contractually bound to handle data securely and use it only for the specified purpose.
bdtace uses SSL 256-bit encryption for all data in transit. Stored data is protected by access controls, encryption at rest, and regular security audits. Staff access to personal data is limited on a strict need-to-know basis and logged for audit purposes.
You have the right to access, correct, or request deletion of your personal data. You can also object to certain processing activities or request that we restrict how we use your data. Requests can be submitted to [email protected] and will be handled within 30 days.
bdtace retains personal data for as long as your account is active and for a minimum of five years following account closure, in line with standard anti-money-laundering record-keeping obligations. Data no longer required is securely deleted or anonymised.
This Privacy Policy applies to all personal data collected and processed by bdtace through bdtace.club and any associated mobile or desktop applications. By registering an account or using our Services, you acknowledge that you have read and understood this policy. If you do not agree with our data practices, please do not use the bdtace platform.
bdtace is committed to protecting the privacy and personal data of every player who uses bdtace.club. This Privacy Policy sets out how bdtace collects, uses, stores, and discloses personal information in connection with our online casino, sports betting, slots, live casino, and crash game services offered to players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
This policy is intended to be read in conjunction with the Terms & Conditions, which govern your use of the bdtace platform. Capitalised terms not defined in this policy carry the meanings given to them in the Terms & Conditions.
We take a transparent, data-minimisation approach: we collect only what we genuinely need, we use it only for the purposes stated here, and we retain it only for as long as necessary or legally required.
For the purposes of applicable data protection legislation, bdtace acts as the data controller in respect of personal data collected through bdtace.club. As data controller, bdtace determines the purposes and means by which your personal data is processed.
If you have any questions about how bdtace processes your personal data, or if you wish to exercise any of your rights described in Section 11, please contact our Data Protection team using the details provided in Section 14 of this policy.
When you create a bdtace account, we collect the personal information you provide during the registration process, including:
As part of our Know Your Customer obligations, we may collect and process the following documentary evidence:
To process deposits and withdrawals in Bangladeshi Taka (BDT), bdtace collects:
When you visit bdtace.club or use our platform, we automatically collect certain technical data, including:
If you contact bdtace customer support, we collect and retain records of your communications, including live chat transcripts, support ticket content, and any attachments you submit. This data is used to resolve your query, improve our support quality, and maintain a record for compliance purposes.
Where you use bdtace's responsible gaming tools — such as deposit limits, cooling-off periods, or self-exclusion — we record the settings you apply. This data is treated with heightened sensitivity and is used exclusively to give effect to your responsible gaming preferences and to monitor compliance.
bdtace processes your personal data on one or more of the following legal bases, depending on the specific activity:
| Processing Activity | Legal Basis |
|---|---|
| Creating and managing your account | Performance of a contract |
| Processing deposits and withdrawals | Performance of a contract |
| Identity verification (KYC) | Legal obligation |
| Fraud detection and anti-money-laundering checks | Legal obligation / Legitimate interests |
| Sending service notifications and security alerts | Performance of a contract / Legitimate interests |
| Sending promotional communications | Consent (withdrawable at any time) |
| Improving platform performance and user experience | Legitimate interests |
| Responsible gaming monitoring | Legal obligation / Vital interests |
bdtace uses your personal data for the following purposes:
bdtace does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
We engage trusted third-party providers to assist with core platform functions. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, fraud detection providers, cloud infrastructure providers, and customer support software vendors. Each provider is contractually bound to process your data only on bdtace's instructions and to maintain appropriate security standards.
When you play games powered by third-party providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited technical data (such as your player session token and stake amounts) is shared with those providers to deliver the game. These providers operate under their own privacy frameworks and are licensed by reputable gaming authorities.
bdtace may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, or where we reasonably believe that disclosure is necessary to protect the rights, property, or safety of bdtace, our players, or the public.
In the event that bdtace undergoes a merger, acquisition, or sale of all or a substantial portion of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the applicable privacy terms that will govern their data going forward.
bdtace operates as an internationally licensed offshore platform and may process or store your personal data on servers located outside Bangladesh. When we transfer personal data internationally, we take appropriate steps to ensure that your data receives a level of protection consistent with this Privacy Policy. Such steps may include entering into standard contractual clauses with the receiving party or relying on the adequacy of the recipient country's data protection framework.
By using bdtace Services, you acknowledge and consent to the transfer of your personal data to servers and processors outside your country of residence for the purposes described in this policy.
bdtace retains your personal data for as long as your account is active and for a minimum period of five years following account closure. This retention period reflects standard anti-money-laundering record-keeping obligations common to internationally licensed gambling operators.
Specific retention periods by data category are as follows:
Upon expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be attributed to you as an individual.
bdtace implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
While bdtace takes all reasonable precautions, no system is entirely immune from risk. You are encouraged to use a strong, unique password for your bdtace account and to enable 2FA to reduce the risk of unauthorised access.
bdtace uses cookies and similar tracking technologies on bdtace.club to deliver, secure, and improve our Services. The categories of cookies we use are:
You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of bdtace.club.
Subject to applicable law, you have the following rights in relation to the personal data bdtace holds about you:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.
bdtace's Services are strictly intended for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If you believe that a minor has provided personal data to bdtace, please contact us immediately at [email protected]. Upon confirmation, we will delete the relevant data without undue delay and close any associated account.
bdtace employs age-verification checks during the registration process and may request additional proof of age at any point during the player relationship. Accounts found to belong to persons under 18 will be closed immediately and any balance forfeited in accordance with our Terms & Conditions.
bdtace reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by email to the address on file and/or by displaying a prominent notice on bdtace.club upon your next login.
The "Last Updated" date at the top of this policy indicates when the most recent revision was made. Your continued use of bdtace Services following notification of a change constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised policy, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdtace handles your personal data, please reach out to our Data Protection team:
We value your trust and are committed to handling any privacy concern with transparency and diligence. If you feel your concern has not been adequately addressed, you retain the right to escalate the matter to a competent data protection authority in your jurisdiction.
We are committed to keeping your personal information secure at every step. If you have questions about your data, visit our FAQ, review our Terms, or log in to manage your account preferences directly.